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SR&A's Mission Statment
The firm's partners and staff make the following commitments to our clients:
Knowledge of clients' industry or business: We recognize that our knowledge of the law, of local court rules, procedures and personnel, and of the reputation and skills of our adversaries, is important, but is only one aspect of effective representation of our clients. Knowledge of our clients' business operations improves our ability to advocate for them, directly impacts clients' ability to manage their litigation, and reduces their ultimate legal expense. In addition to membership in local and national bar associations, we maintain memberships and are active in industry trade organizations, attend and speak at trade conferences, and publish articles in trade publications. Among the organizations in which the partners have in the past participated, or currently participate, are:
The firm is also a member of Eagle International Associates, Inc., an international network of law firms, third-party claims administrators and adjusters. Copies of articles and/or presentations of the partners are available upon request. Partnering with clients: The firm maintains, for each client, a general non-billable file in which basic information is collected, maintained and referenced by firm personnel. The "client general" file contains the names, job titles/functions and phone, fax and e-mail information of key personnel, at both local and corporate levels, billing and reporting protocols, insurance disclosure information, product information, and other critical data which is likely to be referenced on a repetitive basis. This saves the clients, and us, the need to request and provide the same information each time a new matter is assigned. We place the highest emphasis on adherence to clients' protocols, whether for reporting intervals and formats, billing procedures, or litigation practices. Our goal with all of our clients is to consistently exceed their expectations with respect to quality of legal representation and level of services rendered. Advice and counsel: The partners, often as an adjunct to their litigation practice, are regularly called upon to provide advice and counsel to clients on a variety of legal and operational issues, including product recalls, indemnification agreements, insurance coverage, or premises security issues, or to draft or review contracts with vendors, including third-party claims administrators. Our advice is always with the aim of helping clients avoid or reduce the incident and expense of litigation. We continually monitor local newspapers, law journals, legal and trade publications, internet sites and advance sheets, for information relevant to our clients' business. We provide that information to our clients without charge. Expansion of our services: We recognize that we cannot be all things to all clients. However, we are committed to seeking, and integrating into our practice, highly-regarded legal practitioners whose knowledge and expertise will best serve our clients, at the same consistently high level for which we strive. Commitment to technology: The partners and staff are all knowledgeable in, and completely comfortable with, the latest law office automation and computer technology. At his prior law firm, Howard Strongin served as chairperson of the Technology Committee, and he was instrumental in spearheading the firm's migration from a DOS-based to a Windows environment. We have invested in, and are committed to, automation technology for integrated word processing, document and case management, calendar control and docketing, conflict checking, tickler systems, and time reporting and billing. Our computer network allows all firm personnel to share information from their desktops and remotely. In the area of voice technology, we utilize voice mail, cell phones and paging systems to remain in contact with our office and clients, whether we are in court, traveling or at home. Alternative billing procedures: The partners are committed to the notion that any successful business must sometimes "think outside the lines." This includes listening to the concerns of our clients when it comes to the issue of containing legal costs. We are regularly asked to prepare budgets and litigation plans outlining anticipated legal work and expenses in pending matters. We are also open to the adoption of alternative billing procedures, such as task-based billing, fixed or capped fee retention, contingent fee agreements and other forms of legal cost containment. |
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The law firm of STRONGIN ROTHMAN & ABRAMS, LLP is dedicated to the principle that as a service provider, attention to the needs of our clients is the most important ingredient in a successful firm. Our approach to the practice of law is extremely client-focused, and recognizes that clients have limitless choices in the selection of legal counsel, but will select and remain with an attorney or law firm that provides a high level of service in a cost-effective manner, and consistently exceeds clients' expectations.